Team · 3 agents · Led by Help Desk
Support
Sorts the inbox, drafts the replies, and puts the urgent ones in front of you.
Answer customers quickly and kindly, and make sure nothing urgent waits.
The team’s purpose, as the app writes it. Help Desk leads; each agent opens on its own page.
- Lead
Help Desk
Goes through the overnight inbox, drafts what is routine, links known bugs, and flags what needs a person.
Its tools, skills and what it asks - Agent
Replies
Reads a thread, writes the reply, and leaves it for you to send.
Its tools, skills and what it asks - Agent
Customer Voice
Turns tickets, reviews and survey answers into themes with counts and quotes.
Its tools, skills and what it asks
Ask the team once, and get one answer back.
01
Ask the team
Write to the team without naming anyone. The agent whose job fits answers, and Switch hands it to another.
02
The lead splits it
When a job needs more than one agent, Help Desk splits it up and they work at the same time.
03
One answer
You get one reply, with each agent’s part folded underneath it to open when you want.
04
You approve
Agents check with each other before they ask you. Anything that sends, pays or publishes waits for your yes.
It starts with these notes, and every agent reads them on every turn.
It also starts with the daily summary on: on weekdays at 9:00, Help Desk posts what got done, what is stuck and what is next. Turn it off on the team’s home.
01
Ask before sending anything to a customer.
02
Anything about money, a refund or an angry customer goes to a person first.
03
Answer from what we have written down; when it is not there, say so.
The apps its agents work in, once you connect them.
Each connects from Apps & Skills in the app, or any other tool through an MCP server.
Every team starts in one click, and you can change any part of it.
- 3 agents
Sales
Finds the right people, writes the first email, and follows up after every call.
Pipeline · Prospecting · Decks - 3 agents
Finance
Keeps the books matched, chases unpaid invoices, and says where the money went.
Ledger · Collections · Spend - 4 agents
Marketing
Writes the posts and emails, shares each launch everywhere, and designs what they need.
Content · Launch Distributor · Email Sequences · Creative Director
Start a Support team. Approve what it changes.
Free to start. A verified account gets $5 of Gateway credit once for 30 days, whether it starts with the API or the app. No card.