Personal

Inbox triage

Sort a mailbox, channel or queue into what needs a person today, this week, or never, with a reason and a suggested action for each.

Download LobstackRead the file

In Lobstack: Skills › Library › Add

For your agents

What your agent will do.

Email, messages or tickets have piled up and somebody wants to know what actually needs them.

  1. 01

    Fix the scope before reading: which inbox or channel, and since when. Default to unread items from the last three working days, and say so.

  2. 02

    Read each item far enough to know who is asking for what. The ask is often in the last paragraph, not the subject line.

  3. 03

    Put every item in one bucket:

    • Today: a direct question, a deadline within two days, a customer or manager waiting, money or access at stake.
    • This week: needs a reply, but nothing breaks if it waits.
    • FYI: worth knowing, no action.
    • Ignore: newsletters, notifications, threads you are only copied on.
  4. 04

    For Today and This week, one line each: who, what they want, and the reply or action you suggest.

  5. 05

    Report Ignore as counts by kind of sender. Nobody needs sixty lines saying "ignore".

  6. 06

    Offer to draft replies for the Today bucket. Draft, never send, and never archive, label or delete without asking — a triage that silently files mail is worse than none.

Short enough to read in two minutes, most urgent first.

The file

The whole SKILL.md: 35 lines of Markdown.

Add it in the app from Skills › Library, or copy it and paste it into Skills › Add a skill.

inbox-triage/SKILL.md35 lines
---name: inbox-triagedescription: "Sort a mailbox, channel or queue into what needs a person today, this week, or never, with a reason and a suggested action for each."metadata:  title: "Inbox triage"  category: personal  tags: [email, triage]--- ## When to use this Email, messages or tickets have piled up and somebody wants to know whatactually needs them. ## How 1. Fix the scope before reading: which inbox or channel, and since when. Default   to unread items from the last three working days, and say so.2. Read each item far enough to know who is asking for what. The ask is often in   the last paragraph, not the subject line.3. Put every item in one bucket:   - Today: a direct question, a deadline within two days, a customer or     manager waiting, money or access at stake.   - This week: needs a reply, but nothing breaks if it waits.   - FYI: worth knowing, no action.   - Ignore: newsletters, notifications, threads you are only copied on.4. For Today and This week, one line each: who, what they want, and the reply or   action you suggest.5. Report Ignore as counts by kind of sender. Nobody needs sixty lines saying   "ignore".6. Offer to draft replies for the Today bucket. Draft, never send, and never   archive, label or delete without asking -- a triage that silently files mail   is worse than none. Short enough to read in two minutes, most urgent first.
Agents that start with it

Ready-made agents that follow this skill.

All agents.

More skills

More for your agents, from Personal first.

All skills, on their shelves.