Product
Themes from customer feedback
Group customer feedback (tickets, reviews, survey answers, call notes) into themes, each with a count, a word-for-word quote and the decision it bears on.
Product · For your bots
Write a short roadmap update from what actually shipped and what is next: done, in progress, next, and what moved and why.
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Download LobstackA team, investors or customers need to know where the product is going, and the last update is out of date.
Start from evidence: releases, merged changes, closed issues and the board, for the period since the last update. Read the last update too.
Write four short sections:
Put the customer's benefit first in each line; the feature name second.
Link every shipped item to its release note or change.
No dates you cannot defend. A roadmap that keeps its promises is worth more than a long one.
---name: roadmap-updatedescription: "Write a short roadmap update from what actually shipped and what is next: done, in progress, next, and what moved and why."metadata: title: "Roadmap update" category: product tags: [product, planning]--- ## When to use this A team, investors or customers need to know where the product is going, andthe last update is out of date. ## How 1. Start from evidence: releases, merged changes, closed issues and the board, for the period since the last update. Read the last update too.2. Write four short sections: - Shipped: each with its date and who it is for. - In progress: with an honest expected date, or none. - Next: the few things chosen, and the one reason for each. - Moved: anything that slipped or was dropped, and why.3. Put the customer's benefit first in each line; the feature name second.4. Link every shipped item to its release note or change. No dates you cannot defend. A roadmap that keeps its promises is worth morethan a long one.